- Delivery within Saudi Arabia is free for orders of 199 riyals and more, or 23 riyals for orders less than 199 riyals.
- Order via Red Box and get free shipping for orders value of 199 SAR and above and 11.50 SAR for orders less than 199 SAR for supported cities in KSA.
- Delivery within the United Arab Emirates is free for orders of 199 dirhams and more, or 30 dirhams for orders less than 199 dirhams.
- Delivery inside Kuwait is free for orders of 15 dinars and more, or 2 dinars for orders less than 15 dinars.
- Delivery within Bahrain is free for orders of 20 dinars and more, or 1.30 dinars for orders less than 20 dinars.
- Delivery within Oman is free for orders of 20 riyals and more, or 2.10 riyals for orders less than 20 riyals
- delivery time:
- 24 hours inside Riyadh, Jeddah, Mecca, Kuwait, and Bahrain, and a period of 3 to 7 days for other cities. Except on Friday
- For more details about the shipping and delivery policy, click here
Return and exchange policy:
At Al Majed for oud, we provide a flexible and reassuring policy for our valued customers, where you can replace or retrieve all products within 7 days from the date of receipt according to the following conditions:
- The product has not been opened and is in its original packaging.
- The product was not wrapped, manufactured, combined, modified, or engraved at the request of the customer.
- Purchase cards and the like are non-refundable.
- The apparent defect in the product - if any - was not due to the customer's intention.
- Original invoice is available.
Al Majed for oud will cover the costs of returning shipments in the following cases:
- Receiving a damaged product.
- Receiving a different product than required.
- Missing product.
- An over-demand product received.