Jawharat Al Oud and Jawharat Al Sahraa Collection

delivery cost:

• Delivery within Saudi Arabia is free for orders of 199 riyals and more, or 23 riyals for orders less than 199 riyals.
• Order via Red Box and get free shipping for orders value of 199 SAR and above and 11.50 SAR for orders less than 199 SAR for supported cities in KSA.
• Delivery within the United Arab Emirates is free for orders of 199 dirhams and more, or 30 dirhams for orders less than 199 dirhams.
• Delivery inside Kuwait is free for orders of 15 dinars and more, or 2 dinars for orders less than 15 dinars.
• Delivery within Bahrain is free for orders of 20 dinars and more, or 1.30 dinars for orders less than 20 dinars.
• Delivery within Oman is free for orders of 20 riyals and more, or 2.10 riyals for orders less than 20 riyals

delivery time:

24 hours inside Riyadh, Jeddah, Mecca, Kuwait, and Bahrain, and a period of 3 to 7 days for other cities. Except on Friday

For more details about the shipping and delivery policy, click here

Return and exchange policy:

At Al Majed for oud, we provide a flexible and reassuring policy for our valued customers, where you can replace or retrieve all products within 7 days from the date of receipt according to the following conditions:

• The product has not been opened and is in its original packaging.
• The product was not wrapped, manufactured, combined, modified, or engraved at the request of the customer.
• Purchase cards and the like are non-refundable.
• The apparent defect in the product - if any - was not due to the customer's intention.
• Original invoice is available.

Al Majed for oud will cover the costs of returning shipments in the following cases:

• Receiving a damaged product.
• Receiving a different product than required.
• Missing product.
• An over-demand product received.